Shipping & Returns

Thanks for shopping with DIY Daisy! Here’s everything you need to know about shipping, returns and what to do if something isn’t quite right.

Shipping

Orders are packed and sent from Australia.

Shipping costs are calculated at checkout based on your order and delivery location. Once your order has been sent, you’ll receive any available tracking information by email.

Please double-check your shipping address before placing your order. If you notice a mistake, email hello@diydaisy.com as soon as possible and I’ll do my best to update it before your parcel is sent.

Handmade & One-of-a-Kind Pieces

Many DIY Daisy pieces are handmade using second-hand, vintage and repurposed materials. This means small signs of their previous life, variations and imperfections may be part of what makes each piece unique.

I do my best to photograph and describe every item accurately so you know what you’re getting.

Change of Mind

Please choose carefully, particularly when purchasing one-of-a-kind pieces.

If you change your mind about an order, get in touch at hello@diydaisy.com and I’ll let you know what options may be available.

Something Wrong With Your Order?

If your order arrives damaged, faulty or isn’t what you ordered, please email hello@diydaisy.com with your order number and photos of the issue so I can help sort it out.

Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.

Workshop Tickets

Workshop bookings have their own cancellation and transfer conditions. Please check the information on the individual workshop page before booking.

Questions?

Send me an email at hello@diydaisy.com and I’ll be happy to help.